Avoid Potential Legal Problems!
As responsible real estate brokers, we must define the parameters within which sales agents can operate under our license. A lack of standards in an office is an open door to potential lawsuits and fines.
An Office Policy manual is an important tool to fend off those potential problems and can protect the broker against the acts of those under his/her jurisdiction. It is also a mirror of a company philosophy. It sets the standards and the procedures established to obtain the expected results.
General Office Policies:
Agency Relationships * Anti-Trust * Association Of Realtors Membership * Commissions * Escrow Deposits * Fair Housing * Independent Contractor Agreement * Minimum Standards * Relocation * Sexual Harassment * Termination * Training & Education
Administrative Procedures:
Advertising * Automobile * Awards * Broker Assistance * Business Cards * Contracts Handling * Disclosures * Disputes * Dress Code * Expenses * Floor Time * Hours Of Operation * Keys & Lock Boxes * Library * Listing Contracts * Mail * Office Supplies * Sales Meetings & Tours * Safety Procedures * Sales Reporting * Secretaries/Assistants * Signs * Smoking * Telephone Procedure * Vacation & Illness
All Policies & Procedures may be adapted to your needs. The entire manual is set-up in MsWord. You can edit, add or delete any part of the manual with the ease of your computer.
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